Verizon experienced an outage on Wednesday, with a reported 175,000 customers unable to use their devices.
In a comment to CNET, Verizon confirmed the interruption, stating, “Verizon engineering teams are continuing to address today’s service interruptions. Our teams remain fully deployed and are focused on the issue. We understand the impact this has on your day and remain committed to resolving this as quickly as possible.”
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The outage caused phones to become stuck in SOS mode. Although the outage is slowly beginning to resolve, with some users getting service back on their phones, others are claiming on Downdetector that their phone began briefly working again, but then went back into SOS mode. User reports on Downdetector peaked at just over 180,000.
“I heard that people are getting service back but can’t make any calls or do anything, that happened to me to here in Tampa, came back for 3 minutes then immediately went back into SOS,” one commenter wrote. (Disclosure: Downdetector is owned by Ziff Davis, the same parent company as CNET.)
A statement on Verizon’s website currently says, “Verizon is aware of an issue impacting wireless voice and data services for some customers. We are working to restore service quickly.”
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