September 27, 2026 — 5:08pm
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When a Victorian man contacted his energy provider over an outstanding utility bill of $750, he expected to discuss payment plans or hardship assistance with an operator – options that have become increasingly common as the cost-of-living crisis continues to bite.
Instead, the man’s energy provider disconnected his service and told him that the entire outstanding amount would have to be paid in full before it could be switched back on.
It was only after he contacted the state’s energy and water watchdog that his…
Read the full article at SMH.COM.AU
